Frequently Asked Questions

Get answers to common questions about Custome Facial.

Your session begins with a detailed skin consultation and customized plan. The treatment typically includes cleansing, exfoliation, extractions if necessary, targeted serums, a soothing mask, facial massage, and finishing products. Techniques and products vary based on your skin goals and sensitivity.

Most sessions run about 60 minutes; express options are 30 minutes and deluxe sessions 75–90 minutes depending on add-ons like peels, LED therapy, or intensive masks. Your Aesthetician will recommend the ideal duration during consultation.

Yes, treatments are fully customizable for normal, dry, oily, combination, sensitive, and aging skin. Some advanced procedures or strong peels may be modified or postponed; disclose medications, recent treatments, and allergies to ensure safety and effectiveness.

Mild redness, temporary sensitivity, or slight peeling can occur, especially after exfoliation or peels. These effects usually resolve within 24–72 hours. Your Aesthetician will provide post-care instructions and recommend gentle products to support healing and prolong results.

Generally every 4–6 weeks supports skin turnover and cumulative benefits. Frequency may change based on treatments, skin goals, and conditions—acne, pigmentation, or aging concerns may require a tailored plan. Your provider will suggest an optimal schedule during consultation.

Avoid heavy retinoids, waxing, and professional peels for at least 48–72 hours prior. Arrive with clean skin if possible, disclose medications and recent treatments, and stay hydrated. Follow any specific pre-care instructions provided by the spa.